Welcome to the Health Work & Wellness Conference 2011:
A Business Imperative
Download the Conference 2011 brochure. Register today to reserve your spot. Some sessions have limited space so don’t miss out!
Keynote Speakers:
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Roy Spence, chairman and CEO of GSD&M Idea City, co-founder and CEO of The Purpose Institute and co-author of the Wall Street Journal’s bestselling book It’s Not What You Sell, It’s What You Stand For: Why Every Extraordinary Business is Driven by Purpose.
Under Roy’s leadership and their Purpose-based Branding™ philosophy, GSD&M Idea City has helped grow some of the world’s most successful brands such as Southwest Airlines, Wal-Mart, DreamWorks, the PGA TOUR, BMW global, the U.S. Air Force, Hallmark and the Clinton Global Initiative. Roy has been named Ad Man of the Year and Idea Man of the Century and has been interviewed by The Wall Street Journal, USA Today, The New York Times, BusinessWeek, U.S. News & World Report, Esquire, Fast Company, INC. and FORTUNE for his perspectives on advertising, marketing and finding and fulfilling an organization’s purpose.
Sponsored by:
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John DeHart, co-founder Nurse Next Door Home Healthcare Services.
Prior to starting Nurse Next Door with co-founder Ken Sim, John was in the business of launching early stage hi-tech companies. In search of something more satisfying, he left this lucrative career and after an extended break, re-entered the business world with a mission: to build a leading company in the healthcare industry that will make social responsibility and ethics a number one priority. That was in 2001 and now Nurse Next Door is Canada’s fastest growing home healthcare franchise system with over 40 franchise locations, expansion into the USA and multiple awards, including Top 50 best franchise systems in North America (under 50 units) by Franchise Business Review, the 75 Best Employers in Canada by Great Place to Work Institute and The Globe and Mail, and regional winner of Canada’s 10 Most Admired Corporate Cultures. John was named one of Business in Vancouver’s Top 40 Under 40 and was the recipient of the Ernst & Young Entrepreneur Of The Year Award 2006 for the Pacific Region in the Emerging Entrepreneur category.
Sponsored by:
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Lynda Curtin
Lynda Curtin is a Canadian now living in Southern California. She is an expert de Bono Thinking Systems practitioner—one of only 37 Master Trainers/Facilitators in the world. A talented facilitator, Lynda led the development of de Bono’s Focus on Facilitation workshop. She designed it to equip leaders with the tools and skills necessary to lead thinking together meetings that deliver remarkable results. She is the creator of the term “Innovation Instinct” used to create a simple framework to help people improve their ability to generate, build on, and implement valuable ideas. Her work has taken her around the world with a diverse group of clients including ABB, Boeing, Johnson & Johnson, The Hartford, U.S Naval War College, Barrick Gold, Genentech, JPL/NASA and the Royal College of Physicians and Surgeons of Canada. Lynda also launched a new business division, de Bono for Schools, the official provider of de Bono school materials in North America. Her intent is to equip students to become excellent lifelong thinkers. Lynda is a keen golfer and shot her first hole-in-one one on December 19th, 2009.
Sponsored by:
Program
| TUESDAY, OCTOBER 4, 2011 | |
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| 9:00 AM – 12:00 PM | *Open to all registered delegates but limited to first 150 delegates that choose this session. Stream – Mental Health & Business You Asked For It – You Got It: Managing Mental Health Matters™ At the conclusion of Conference 2010, delegates requested a tool to assess and improve the emotional intelligence of managers. This Managing Mental Health Matters™ module on interpersonal competence is the response to this request. At this session you can confidentially learn about how you manage your own emotions and how you respond to the emotions of others. We will also have a laugh or two as we consider how to improve our skills in these areas to make our own lives and those around us a little easier. Take this learning back to your workplace and advocate for the implementation of these free tools to assess and improve the competence of your managers, union reps and others who work with or support workers. All participants will be sent a link to confidentially assess their own competence so that they will come with an awareness of their strengths and areas for improvement. No one will be asked to share their results, but it will add personal context and meaning to the session. Sponsored by: |
| 1:30 pm – 4:30 pm | Pre-Conference Workshop #1 *Limited space. Reserve early. Stream – Aligning Business with HealthHow to Avoid the Top 4 Mistakes Change Leaders Make Presented by Carla Rieger, Director of The Artistry of ChangeAre you afraid of the people who roll their eyes or slam every new idea? If your workplace is ‘change challenged’ or addicted to franticness, it can be tricky to shift that. All new wellness ideas need a discerning eye to make sure they having sticking power. However, most people overly discriminate far too early in the process, leaving brilliant ideas on the cutting room floor. If you’ve ever tried to initiate a new approach to health and wellness and it failed, probably one of these mistakes happened. Pre-Conference Workshop #2 Turn Your Health Work & Wellness™ Ideas into an Implementable Action Plan You are about to invest your time and resources in an event designed to inspire, motivate and inform you to lead your organization into increasing psychosocial health and wellbeing. You will certainly get many Big Ideas you’ll want to implement when you get back to work. In this popular interactive and intensive session you will learn a system for preparing during the event so that you are primed to go into action when you return. No more piles of notes that never get looked at again. And you will learn a simple system for taking any idea and putting it into action, starting with the outside-the-box vision and ending with concrete, 10-minute actions that you can take immediately when you return to work. Set yourself up for action. Protect your investment by guaranteeing you will implement your Big Ideas. Sponsored by: |
| WEDNESDAY, OCTOBER 5, 2011 | |
| 8:25 AM – 10:05 AM | Opening KeynotePurpose Inspired Growth and Leadership Presented by Roy Spence, chairman and CEO of GSD&M Idea City and co-founder and CEO of The Purpose Institute.The organizations and leaders who will create the future will all have one characteristic in common: they will be ?Purpose Inspired.’ They will be driven to improve lives- not as philanthropy, but as the core business strategy. Winning on Purpose will be the mantra and the accelerator of passionate employee engagement, life improvement innovations and exceptional and sustainable performance. |
| 10:30 AM – 12:00 PM | Breakout Session #1-A Stream – Aligning Business with HealthFrom Paper to Increased Engagement Scores: building an effective healthy workplace strategy Presented by Nancy van Boxmeer, Healthy Workplace and Training Consultant, with co-presenter Leslie Brams-Baker, Mars Canada.What does it take to build an effective healthy workplace strategy? Join us in this interactive fast-paced workshop where you will learn about critical components, processes and frameworks for creating a healthy workplace strategy. You will have a chance to discuss and explore the alignment of key strategy components with relevant business outcomes. You will also have the chance to hear and explore Mars Canada’s exceptional story of how they have successfully created a healthy workplace strategy as part of their corporate business strategy in order to continue to drive their engagement scores. As well, you will gain insights and lessons learned from Mars’ most recent project focused on work-life balance within a high performing culture. Sponsored by: Breakout Session #1-B The Gamers are Coming- is your organization ready? The Gaming Generation is about to enter the workforce and they’ll bring unique abilities – and unique advantages and challenges for employers. A childhood spent playing video games has rewired their brains and have the amazing ability to multitask, solve problems creatively, and collaborate. They also believe that anything is possible. However, managers need to know what makes them tick in order to take full advantage of their talents. This session will examine this amazing demographic, how they will transform the workforce, benefit organizations and what employers can do to get ready for their arrival. Breakout Session #1-C Developing the Business Case for a Mentally Healthy Workplace Building a mentally healthy workplace is on the agenda provincially, nationally and internationally and we can learn from the research and experiences of other jurisdictions. Three avenues to be addressed are: organizational culture, leadership and values; the psychosocial work environment; and access to economic and personal health resources in support of a business case. Sponsored by: |
| 12:45 PM – 1:45 PM | Sponsored Spotlight 1Life Happens…How this Affects Workplace Health Presented by Karen Seward, Morneau Shepell Sponsored by: Sponsored Spotlight 2 Getting to the Good Stuff: Unlocking the Potential of Health and Wellbeing Programs (A University of Toronto Case Study) Presented by Debbi Gordon, Workplace Consultant, fseap; Myra Lefkowitz, Manager, Health and Well-being Programs and Services, University of Toronto; and Maureen McKenna, Founder, Mentoring with Momentum Ltd. Organizations face rising costs, legislative and policy requirements for employee health. There are implications for legal, HR, occupational health and safety, insurance carriers, benefits providers, labour relations, managers and employees. Each has potentially different needs, their own agenda and criteria. Yet collaboration is vital for ensuring service excellence. How does an organization promote meaningful conversations between stakeholders? How do they get to the “the good stuff” – the information and perspective that will help them maximize the potential of services to support employee health? In this session you’ll hear about a case study and some innovative approaches for consultation and process improvement, including an application of Appreciative Inquiry, and how the University of Toronto has applied these approaches in the development of return-to-work, stay-at-work and accommodation programs and services. Sponsored by: Sponsored Spotlight 3 Navigating Health in 2011 and Beyond Panel. Includes Dr. David M Kaplan of North York General Hospital; Kendal Bradley of Star Media Group and Ontario Health Workplace Coalition; and others. Moderated by Mira Jelic, co-founder of Novus Health, Vice-President of Client Services and Product Development. This panel session will explore how organizations can use Health Navigation to their strategic advantage. Currently offered by some of Canada’s most progressive organizations, Health Navigation – which supports people in finding and accessing what they need to manage their health – enables people to become more empowered health care consumers and can help organizations tackle some of their most serious health-related issues and costs, all while fostering a culture of accountability and empowerment. Expert panellists will discuss Health Navigation in the context of: the challenges facing health care and its sustainability; maximizing the impact of an organization’s sponsored health programming; and providing leadership teams with the tools and resources to act. This session will encourage participants to think strategically about the health of their workplace and of their employees in the context of a new economy and the evolving model of health and wellness in Canada. Sponsored by: |
| 2:00 PM – 3:30 PM | Breakout Session #2-A Stream – Aligning Business with HealthFrom Paper to Increased Engagement Scores: building an effective healthy workplace strategy Presented by Nancy van Boxmeer, Healthy Workplace and Training Consultant, with co-presenter Leslie Brams-Baker, Mars Canada.What does it take to build an effective healthy workplace strategy? Join us in this interactive fast-paced workshop where you will learn about critical components, processes and frameworks for creating a healthy workplace strategy. You will have a chance to discuss and explore the alignment of key strategy components with relevant business outcomes. You will also have the chance to hear and explore Mars Canada’s exceptional story of how they have successfully created a healthy workplace strategy as part of their corporate business strategy in order to continue to drive their engagement scores. As well, you will gain insights and lessons learned from Mars’ most recent project focused on work-life balance within a high performing culture. Breakout Session #2-B A Healthy Enterprise Standard: a continual improvement process to foster, sustainable organizational health The Healthy Enterprise Standard is a Group for Prevention and Promotion Strategies in the Workplace (GP2S) innovation from Quebec that is a world first. In fact, it is the first ISO-type standard that is designed to promote health and prevention strategies in the workplace. Only operational since March 2009, this standard has already seen several companies receive their certification and numerous others will receive their certification in the coming years. This presentation will review the main orientations of the Healthy Enterprise Standard, explain the impact the standard has had on some employers’ performance, provide several examples of enterprises that undertook the initiative and give results already achieved in terms of sustainable impact on the health of workers, as well as on the health of the enterprise. The Canadian perspective according to this standard will also be shared and Desjardins will present its experience in implementing the initiative in their company. Sponsored by: Breakout Session #2-C I Can`t Stand the Gossip Around Here: Incivility at Work New research shows that incivility can deeply erode performance, professionalism and relationships and well as people’s physical and emotional health. Still, managers usually fail to address incivil behaviours such as gossip, destructive conflict,bad language’, social exclusion or cliques. As these phenomena persist, they erode the fabric of the workplace and badly affect the business and its people. These issues are particularly problematic when trying to attract and retain younger talent, who will not settle for such work environments. This interactive workshop offers practical information and fail-proof practices for maintaining a professional, civil work environment. |
| THURSDAY, OCTOBER 6, 2011 | |
| 7:30 AM – 9:00 AM | Breakfast Session Stream – Applies to all streamsSun Life Wellness Institute Presented by Lori Casselman, Assistant Vice President, Health & Productivity Solutions, Group Benefits, Sun Life Financial and Janet Young, Director Business Development, Health & Wellness, Sun Life FinancialThe Sun Life Wellness Institute was launched in the Spring of 2011. It is positioned to become the leading health and wellness knowledge exchange for Canadian employers by providing evidence and insight that will influence positive outcomes in the overall health and long-term well-being of working Canadians. The Sun Life Wellness Institute will collaborate with academic, public, private, and wellness communities to promote research and knowledge sharing. Key research initiatives of the Institute will include: an inaugural study by the Richard Ivey School of Business and University of Western Ontario on the return on investment of workplace wellness programs for Canadian employers; the annual Buffett National Wellness Survey, investigating the prevalence of worksite wellness in Canada; and, the annual Sun Life Canadian Health Index, providing a comprehensive snapshot of the attitudes, perceptions and behaviours of Canadians relating to their health. Come to this session to learn more. Sponsored by: |
| 9:15 AM – 10:45 AM | Breakout Session #3-A Stream – Aligning Business with Health Preventing Workplace Meltdown Presented By Mary Ann Baynton, Program Director, Great-West Life Centre for Mental Health in the Workplace and Dr. Martin Shain, Founder & Principal, Neighbour at Work CentreAligning business with health and safety issues includes psychological safety. Although workplace mental health has been viewed by some as a ?nice to do’, providing a psychologically safe workplace (doing no harm) has increasingly become a ?must do’. In their book Preventing Workplace Meltdown, Martin Shain and Mary Ann Baynton describe what NOT to do by sharing actual legal cases that resulted in employers being held legally liable for failing to provide a psychologically safe work environment. They offer alternative approaches and strategies that could avoid these workplace faux pas and result in fewer workplace meltdowns. Come and hear these co-authors share the good, the bad, and the ugly, as well as the outrageous and the ridiculous in a live and interactive format. You’ll leave leave this session shaking your head about how some workplace situations can implode and nodding your head about tactics and strategies that while they sound like common sense, are not all that common. Breakout Session #3-B A Healthy Enterprise Standard: a continual improvement process to foster, sustainable organizational health The Healthy Enterprise Standard is a Group for Prevention and Promotion Strategies in the Workplace (GP2S) innovation from Quebec that is a world first. In fact, it is the first ISO-type standard that is designed to promote health and prevention strategies in the workplace. Only operational since March 2009, this standard has already seen several companies receive their certification and numerous others will receive their certification in the coming years. This presentation will review the main orientations of the Healthy Enterprise Standard, explain the impact the standard has had on some employers’ performance, provide several examples of enterprises that undertook the initiative and give results already achieved in terms of sustainable impact on the health of workers, as well as on the health of the enterprise. The Canadian perspective according to this standard will also be shared and Desjardins will present its experience in implementing the initiative in their company. Breakout Session #3-C As the Pendulum Swings: Leading Your Team in the Rights Direction Canada is changing rapidly with fears the pendulum is swinging too far in one direction. Some people feel they’re on the wrong side of that pendulum while others, fearing the worst, are fighting it every step of the way. However, in this fast paced, interactive, information packed and provocative presentation, Stephen will help make sense of the changes taking place in our country and our workplaces, as it relates to issues of mental health. You’ll get the straight goods on how to lead in our unclear world and what accommodations are expected by law as well as by common sense. |
| 11:15 AM – 12:15 PM | Closing KeynoteHow to Build an Inspired Culture: how we built a culture of raving fans on our way to becoming the # 1 Best Workplace Presented by John DeHart, co-founder Nurse Next Door Home Healthcare ServicesJohn’s fast paced, entertaining and content rich session will walk you through his unique approach to building company culture – taking an often misunderstood concept called “vision”, and making it the centrepiece of your workplace so that you build a world class and inspired culture. You will learn how to: create a raving fan culture by bringing your core values, core purpose and envisioned future alive within your organization; attract and retain the best people; build a culture where you engage the hearts and minds of every employee; and find real happiness within your work (and life!). Discover John’s straightforward set of strategies to bring this alive within your organization. You will not only leave inspired to build a better workplace and make it A Business Imperative, but leave with strategies to implement the next day. Sponsored by: |
| 1:30 PM – 4:30 PM | Strategic Thinking Forum
*Open to all registered delegates. Future Forward: Power-Up Your Strategic Thinking de Bono Style This workshop will help you apply a custom blend of “thinking tools” to your strategic needs and spur your thinking on what needs to take place at the front end of strategy exploration. In an increasingly competitive and fast-changing business environment, traditional methods of strategic planning can only take you so far. It is common for groups to get bogged down in the planning mode and fail to position the business for long-term success. Strategic planning is part of the process but strategic thinking is not. In this hands-on, fast-paced and future-forward forum, Lynda will apply a unique blend of world-class de Bono thinking tools to inspire extraordinary possibilities and solutions. Her aim is to assist participants in: 1) increasing employee and customer satisfaction, 2) increasing return on investment, and 3) strengthening the position within their company that a healthy organization is a business imperative. With hands-on activities and in a fast-paced environment you will work through the following topics with Lynda and link them to Conference 2011 content as a starting point for you to leverage the conference opportunity space back on the job. It’s all about creating the future.
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